Review Request Flow
When a job is marked complete, the customer gets a thank-you email a day later with a two-question survey and a link to leave a Google review. Anyone who scores 3 or lower also goes straight to the owner in Teams with their comment and phone number, so you can call them the same day.
CustomersNo creditsAbout an hour and a half the first time (our estimate); no experience needed to set upNew
What’s in the template
- How it works
- What it costs
- Before you start
- Power Automate basics (read this first)
- Step 1: Create the Jobs list
- Step 2: Create the survey
- Step 3: Build Flow 1, "Ask for feedback"
- Step 4: Build Flow 2, "Low score alert"
- Step 5: Test it
- Troubleshooting
- Good to know
What you need
Microsoft 365 Business Basic, Standard or Premium, and a Google Business Profile. No Copilot seat, no premium license and no Copilot credits.
What it does
Saves time on: Remembering to ask for feedback and reviews after every job. Best for: Any business that finishes jobs, orders or appointments for customers and wants more reviews and fewer surprises.
New guide. We're still testing this one in our own Microsoft 365, and Microsoft's menus change often. If a step doesn't match what you see, tell us at support@sierrix.com.
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